3.9

96 Votes
5
(71%)
4
(2%)
3
(1%)
2
(5%)
1
(3%)

85 Comments


says on July 18, 2019, 15:23

Hello everyone,

I had purchased multiple items from SCDKey, in two categories (XBOX, Itunes).

things to watch out for:
#availability of an item is not guaranteed at the time of purchase.
#*MAJOR* Support is essential for completing an order and it is entirely dependent on staff professionality and willingness to support.

the XBOX orders were either completed or refunded without much trouble, while the single iTunes order was a nightmare! it remains unfulfilled over 24 hours later.
photo ID was requested through a shady looking *plain text* email.
a refund was offered (delayed till morning Central China time) once the photo ID request was denied by the client a.k.a. me.

4 stars for the Xbox experience, 0.5 stars for the iTunes experience.

Rating: 2/5
says on February 15, 2019, 19:13

14.2 – order Metro ( status – in Stock), preorder key delivery 15.2
15.2 – today, out of stock, ( wait 3 days ) after i write private messsage

Rating: 0.5/5
says on February 17, 2019, 17:19

Hello Lukas,

Because its unclear if you made a purchase from that store or not, i invite you at our live support
by giving the following template mentioned.

Order number : XXXX
Date : XX/XX/XXXX
Hour : XXHXX
Game name : XXXXX
Price : XX,XX Euro
Means of payment : XXXX
How much time did it take to receive the key : X minutes/hours
Did you use support : yes/no
How much time did they take to respond : X minutes
Key works : yes/no

So they can help you and contact the shop on your behalf, if necessary.

Best Regards,
Elchristiano
Allkeyshop Support team

Rating: 5/5
says on December 10, 2018, 16:08

Order number :
SK201812102246092299_1
Date : 10/12/2018
Hour : 15:50
Game name : Red Dead Redemption 2
Price : 59.37 USD
Means of payment : Paypal
How much time did it take to receive the key : ~30 mins
Did you use support : yes
How much time did they take to respond : 5 minutes
Key works : yes

TLDR: Had to go through a lot of stuff to get my payment verified and get my code.

After the payment I have only recieved the paypal email, so I asked the support how lond will it take to get my code. He said 10 hours because they need to check stuff, so I was sure I’m not going to get anything. I tried asking for refound, and he said that I’ll recieve an email with 4 questions. I answered them, and asked the support guy what will happen. He said I need to send a picture of my ID card, so I asked him if it wouldn’t be easier if they just sent me the code. He said that after I send the pic of my ID card, I will recieve the code, so I sent it. It took a while, but he checked it and said that if I log in, ill find my key in the Purchases menu, and I found it there, under the line that said that “payment verification was complete”.
I wonder if they would have contacted me with that “payment verification” if I wouldn’t have contacted them.

Rating: 0.5/5
says on December 10, 2018, 20:19

Hello Dezso,

Sorry about the issue you encountered with this Scdkey. Did you use the same email for registration than your PayPal email? If not, those verification will happen almost all the time for most of the stores.

Regards,
HaKuRa
Allkeyshop Support team

Rating: 5/5
says on November 15, 2018, 23:32

Order number : SK201811160719007656
Date : 16/11/2018
Hour : 00:30
Game name : Nioh Complete Edition
Price : 19,99 Euro
Means of payment : Paypal
How much time did it take to receive the key : 1 minute
Did you use support : no
Key works : yes

Rating: 5/5
says on October 25, 2018, 8:50

Order number : SK201810250235507760_1
Date : 24/10/2018
Hour : 20H40
Game name : Assassin’s Creed Origins Uplay CD Key EU
Price : $31.94
Means of payment : paypal
How much time did it take to receive the key : never got it
Did you use support : yes
How much time did they take to respond : 1H and useless
Key works : n/a

Feel like i’m talking to nobody on live chat and finally, say “Yes for a total refund” but do nothing, no help. I opened a dispute on paypal, I will have an answer maybe in a month… So much time waisted here…

Rating: 0.5/5
says on December 04, 2018, 18:33

Hello Rene,

Sorry about the issue you had with this shop. Could you tell us how the situation evolved?

Regards,
HaKuRa
Allkeyshop Support team

Rating: 5/5

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