TrustPilot
Allkeyshop has compiled all the reviews and ratings for Punktid from specialized websites like Trustpilot, reviews.io, sitejabber.com and put them on this page.
About Punktid, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.
After your purchase is completed you will receive your game key by email within 2 working days. Please make sure to check your spam and junk folders.
Any product you pre-ordered on the site will be sent to you on or after the day of the game’s release. Please check your spam and junk folders.
They may grant a refund and to do this you will need to request it within 14 days of purchase and must be unused. Your refund may take up to 30 days to be completed. Be aware though, a refund is not guaranteed.
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just bought a key but i cant get the key because i cant login because my account isnt activated and i dont know how i should activate it
I waited for 1.3 hour after making my purchase, the payment went thru but i have yet to receive my key. I contacted the live chat which seemed to be online but there isn’t any answers and i also had to contact the support in hope for something. By reading the other comments now afterwards, i don’t think i will be getting the cd-key i ordered.
Hello! We seem to currently be having issues with the live chat on our .com domain. Please contact us on info@punktid.com with your order number and we’ll take a look at what might be causing the delay.
Please note that international transfers can take more time and depend on the communication between banks, which is out of our scope. We can confirm the orders as soon as we receive the payment on our account, the amount being deducted from your account does not mean that it has reached ours.
Garbage site. Payment methods stuck (clock keeps turning), website crashes to the “Pac-man” screensaver, and even thought the order doesn’t go through, isn’t under my account in settings, the 10 euro gift card/coupon voucher I had got used up and I was charged even though the payment timed out.
Hello! The vouchers get redeemed by the system as soon as a payment method is chosen. We can re-activate or replace the coupon for you, please contact us on info@punktid.ee and send us the voucher that got redeemed.
You should never buy on this site its sad that allkeyshop is pushing them on their site.
Support on site is 0 literally i typed to support on jun 23 still didnt get answer. They took my money even if the payment didnt go thro i dont know how is that possible i guess pyp? There is 0 history of anything this site is shady af dont trust it. And i really wanna stop using allkey bc of this bullshit
Hello! Could you please give us your order number so we could check what happened to the order? We also noticed from your reply to a different review that you had been charged extra. Without much information to go on, I couldn’t find your order.
Please send us an email on info@punktid.com and we’d gladly resolve your issues.
Hello Cviki,
We apologize for the issue you encountered. Please directly contact the store merchant while providing screenshots to support your claim.
Our website only compares prices from our list of store merchants. With this, only our store merchants give the user product key as well as the payment transactions.
If you have other concerns, please send us a message at support@allkeyshop.com
Best Regards,
Riri
Allkeyshop Support Team
I recieved a 10 euro card from allkeyshop and then proceed to buy a steam gift card from punktid. I managed to make the checkout, and now for more than 5 hours, my product is “Waiting for manual bank transfer payment”, althought THE MONEY WAS TAKEN IN THE MOMENT. Now im in the checkout, waiting for the final step. The amount of time, just to get 1 key is horrible considered that they insta take the money instantly. Didnt recieve any type of message from them…
Hello! Did you contact our customer support regarding this issue? Our 10€ Steam gift cards are usually over 10 euros unless there’s a sale, meaning that an additional payment had to be made. Even though the money is deducted from your bank account instantly, the communication between banks in case of international transfers is out of our scope and we can’t confirm any orders before we have the payment on our account. We understand your frustration for having to wait longer than expected, but please understand that we have no control over the speed of bank transfers.