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Nintendo has fallen so far, they offer no assistance or customer service to their eshop for questions or errors. They force you to create individual accounts for multi-user families, but then will not allow non-adult accounts to make purchases, or the adult account to transfer purchases to those non-adult accounts. My son plays WarFrame and the eshop would not permit him to buy an item due to his age, my wife bought it thinking since it was a linked account he could still have access, but he doesn’t and can’t. No wonder Playstation has surpassed Nintendo in sales. Truly embarrassing Nintendo.