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Not found reviews and ratings

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Questions and answers from Not found customers

25 comments


Tony Quickman says on December 20, 2016 at 3:55:03 PM

An Appalling company. (And it is ‘trusted’ by ALLKEY?) L-J = Licensed Games (LOL) has a diabolical after-sales service – it is NON-EXISTENT.
I bought BF3 and found the Activation Codes they supplied had already been used. So, effectively, I had no delivery. To sort it I tried to Live Chat L-J but it seems it is never open and my two postings for help remain unanswered days after they were sent. I now believe they had previously sold my codes, taken my money and hoped I’d go away quietly. So you be warned again as a previous reviewer had the same problems.

I don’t know how or why but another “Shop”, G2A Market Place put my order through my PayPal account and although I have had a response from G2A (several ambiguous ones actually) they were all unsatisfactory so I would question their operation too.
I now rely upon good old PayPal to grab my refund.
Why can’t these ‘shops’ be like real professionals and act more like they have a Customer Care Programme rather than play the cowboys they seem to be. How difficult can it be to support your sales by talking to concerned customers? I will not be buying from you again and will never recommend you either.

Cojocaru Cristian says on December 29, 2016 at 9:33:39 AM

looks like this is a fake complain as the buyer not answer…

Cojocaru Cristian says on December 21, 2016 at 5:14:41 PM

first of all you not contacted us to investigate the problem.
i need your email to check if it was delivered or not.
you can contact me also on contact@caconnect.ro

Wow says on September 19, 2016 at 6:23:51 PM

Date : 19/09/16
Hour : xxHxx
Game name : BATTLEFIELD 4
Price : 6.99€
Means of payment : G2A Pay
How much time did it take to receive the key : N/A
Did you use support : No
How much time did they take to respond: N/A
Key works : N/A

DID YOU DELETE MY REPLY?

Everyone must know your responsibility.

BattleField4 in this store is “English only”

but, web page infomation is “multi language”

I lost 2 keys because of this wrong infomation.

but, they push me “this is my fault”

KEEP AWAY FROM THIS STORE!

remember me? says on September 19, 2016 at 1:04:18 PM

BattleField4 in this store is “English only”.

but information is “multi language”.

I lost 2 keys becuase of this wrong information.

but they push me “it’s my fault”.

DON’T USE THIS STORE.

Allkeyshop-Juvy says on September 21, 2016 at 10:34:06 AM

Hi, have you tried contacting them again about your issue?

Andy UK says on September 19, 2016 at 12:06:27 PM

Date : 19/09/2016
Hour : 10:00 BST
Game name : Battlefield 4 PC
Price : £6.00 (GBP)
Means of payment : Paypal / G2A Pay
How much time did it take to receive the key : Around 5 Minutes
Did you use support : No
How much time did they take to respond: N/A
Key works : Yes

At time of writing the best price on the web and with no hidden charges like paypal / referral fees etc, the price I saw in the basket is the price I paid !

Seamless process and transaction at checkout, paid with Paypal (via G2A Pay), received my working key within 5 minutes and activated my game on Origin no problems at all.

If the price is good I would definatly use Licente Jocuri again !

A happy customer here so thank you very much to Licente Jocuri and Allkeyshop.

Regards

Filipe says on July 9, 2016 at 3:41:55 PM

Date: 9 July 2016
Hour: 13:00
Game Name: Warcraft Gold Edition
Price: 9,64€
Means of Payment: G2A (PayPal)
How much time did it take to receive the key: 1 minute
Did you use support: Yes
How much time did they take to respond: still no answer…
Key works: No

Bought Warcraft3 gold edition (warcraft3 base game + frozen throne). Received keys quickly after, war3 worked; frozen throne was already claimed, not by me.
Contacted the “Live Support”, nothing, “operator will attend you in a moment”, nobody appeared. Then chat went offline. Sent emails to both Licente Jocuri and G2A. Also sent to PayPal and opened a dispute.

Since then, no Live Support.

Can anyone help?

Cojocaru Cristian says on July 20, 2016 at 8:53:25 PM

Hello. please contact us via website or send an email here: contact@caconnect.ro
if problem not fixed yet we will fix asap no worry.

Allkeyshop-Juvy says on July 10, 2016 at 9:36:17 AM

Hi Filipe, we’re sorry to hear that. If you still don’t receive your refund to your PayPal let us know, we will contact the store. Enjoy your day!

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