Gvgmall reviews and ratings

Allkeyshop has compiled all the reviews and ratings for Gvgmall from specialized websites like Trustpilot, reviews.io, sitejabber.com and put them on this page.

3.2

20 Votes
5
(45%)
4
(5%)
3
(0%)
2
(0%)
1
(10%)

All Gvgmall reviews on one page!

About Gvgmall, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.

Questions and answers from Gvgmall customers

18 Comments


says on February 22, 2021, 12:22

the WORST service ever

They can’t hold a stock ….
So

We buy an object on their site we do not receive it.

We contact them and the OH low is out of stock we ask for a refund and we are told 24h
24H FOR A PAYPAL REFUND ?!

Conclusion site which does not know how to manage a stock and which cannot reimburse in less than 24 hours …

says on January 12, 2020, 19:24

I bought a MS Visio 2016 licence 03/03/2019 and it worked fine. Last month I tried to use it again since I only use Visio sparingly, but it did not work anymore. The product is saying that the cd-key cannot be activated because it was blocked. I tried to contact GVGMall on their live chat with no success. I would strongly avoid buying products from this supplier…

says on February 16, 2019, 15:17

Date : 15/02/2019
Hour : 06:16:41
Game name : Microsoft Windows 10 Home OEM CD-KEY GLOBAL
Price : 10,80 €
Means of payment : CreditCard
How much time did it take to receive the key : hour and a half
Did you use support : no
Key works : yes

says on February 15, 2019, 23:19

Date : 14/02/2019
Hour : 23:00
Game name : Metro Exodus
Price : £37.50
Means of payment : Debit Card/Paypal
How much time did it take to receive the key : Never
Did you use support : Tried to
How much time did they take to respond: 5 minutes then never again
Key works : What key?

These scammers are still trying to con people they have keys for ME (now more expensive since game release). They do not.
After waiting 6 hours after the official release time I contacted them through their “Live Chat” , which is nothing more than a BOT which says hello and then if you are very lucky you get a person. Managed to finally talk to someone and asked how long it would be to get my key, they said 5 hours, I pushed them some more and they said they had no keys and it would be atleast 2 days (yet they still selling them), they then cut me off.

Tried multiple times to contact them for a refund on the same live chat, get nothing but the BOT, tried their skype channel (they never answer), tried their contact email address which is a hotmail address (real classy!) supposedly guaranteed to answer in 10 minutes, 3 hours later I’m. still waiting for an answer! (Skype and email are only way they take refund requests).

Avoid this site like the plague, they are conning you into buying non existent goods, the customer service is P**s poor and the CS parts of the site is riddled with “chinglish” wording that I think deliberately is this way to try and confuse you.

says on February 16, 2019, 18:05

Hello Paul,

I am sorry for the inconvenience, however you did well by contacting their support once you saw there was an issue, i invite you to contact our live support with the review that you made.
Once you do that, we will contact the store on your behalf

Best Regards,
Elchristiano
Allkeyshop Support Team

says on February 15, 2019, 17:53

Never buy on this site ,they lies about the stock, the support lies !!!!never trust this site !!!!!

date: Feb. 14, 2019
Hour: 21:57:59
Game Name: Metro Exodus
Price : 42,91€
Means of payment : Paypal
How much time did it take to receive the key : NEVER RECEIVE
Did you use support : YES
How much time did they take to respond: 1 MINS
Key works : NEVER RECEIVE

says on February 16, 2019, 18:10

Hello Hugo Soleil,

I am sorry for the inconvenience, however you did well by contacting their support once you saw there was an issue, i invite you to contact our live support with the review that you made.
Once you do that, we will contact the store on your behalf

Best Regards,
Elchristiano
Allkeyshop Support Team

says on February 08, 2019, 17:58

Date : 08/02/2019
Hour : 16:30
Game name : farcry 5 seasson pass
Price : 10.08 usd
Means of payment : PayPal
How much time did it take to receive the key : 2hours
Did you use support : yes
How much time did they take to respond: 30 minutes
Key works : yes

says on January 15, 2019, 22:15

Date : 15/01/2019
Hour : 22:07
Game name : Far Cry 5 Season Pass DLC Uplay CD Key
Price : 10.37 $

Means of payment : Paypal
How much time did it take to receive the key : 03:43:49
Did you use support : yes
How much time did they take to respond: About 4 Days (still on going)
Key works : no

Total scam tried to use the code and it didn’t work, spoke to live chat and got told they would email me a response in 7 hours, I never heard back. I emailed them on the address associated with the paypal account and heard nothing back.

Wouldn’t recommend to anyone, steer clear.

says on January 17, 2019, 18:44

Hello carl,

I am sorry to hear that, the product you paid for doesn’t work, however you did well
by contacting their support once you saw you had an issue, i suggest you to wait upto 48 hours,
if the problem still persists, i invite you to contact our live support and to give your order information as following:

Order number : XXXX
Date : XX/XX/XXXX
Hour : XXHXX
Game name : XXXXX
Price : XX,XX Euro
Means of payment : XXXX
How much time did it take to receive the key : X minutes/hours
Did you use support : yes/no
How much time did they take to respond : X minutes
Key works : yes/no

So they can help you and contact the shop on your behalf, if necessary.

Best Regards,
Elchristiano
Allkeyshop Support team

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