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Gamesrocket reviews and ratings

All Gamesrocket reviews on one page!

Allkeyshop has compiled all the reviews and ratings for Gamesrocket from specialized websites like Trustpilot, reviews.io, sitejabber.com and put them on this page.

About Gamesrocket, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.

Questions and answers from Gamesrocket customers

19 comments


says on January 29, 2020 at 2:54:22 PM

Date : 29/01/2020
Hour : 14:11
Game name : Tom Clancy’s Rainbow Six Siege – Deluxe Edition
Price : 19.38 €
Means of payment : Mastercart
How much time did it take to receive the key : dont sent me key
Did you use support : yes
How much time did they take to respond: no respond
Key works : Can’t tell, I did not retrieved it
and ignoring my cancellation request

Rating: 0.5/5
says on January 22, 2020 at 8:38:24 AM

Date : 06/12/2019
Hour : 15H50
Game name : Far Cry 5
Price : 17,78 £
Means of payment : PayPal
How much time did it take to receive the key : 6 DAYS, and after ignoring my cancellation request
Did you use support : yes
How much time did they take to respond: 6 DAYS, and ignoring my request
Key works : can’t tell, I did not retrieved it

Verification takes days and support answers no emails/messages/Facebook/whatever.
Ignored my cancellation request raised after realizing seller’s support doesn’t give much of support requests.
Opened a PayPal dispute, closed with a refund luckily.
By looking at other reviews, I’d recommend to check your agreement with this seller and think about removing it from your site: I have completed multiple transactions here and Gamesrocket was the very first (and only one) that gave me headaches.
Hope this helps other customers!

Rating: 0.5/5
says on January 22, 2020 at 1:28:11 PM

Hello Giampaolo,

We are sorry to hear that, we hope your issue gets resolved as soon as possible without further hustle.

Best Regards
Elchristiano
Allkeyshop Support Team

Rating: 5/5
says on December 23, 2019 at 1:11:24 AM

Date : 03/12/2019
Hour : 17:45 SPAIN
Game name : Dirt Rally 2.0
Price : 19,11 €
Means of payment : Payed by Paypal
How much time did it take to receive the key : NEVER
Did you use support : YES
How much time did they take to respond: 6 DAYS! and the said NOTHING
Key works : NO, NEVER GIVE ME ONE

GamesRocket are scammers, they dont have keys. Beware. I had to open dispute on paypal, purchased on 3th december and paypal solve the dispute on 23th december.
20 Days to take my money back.

Avoid this company, they are scammers.

Rating: 0.5/5
says on December 23, 2019 at 5:18:25 AM

Hello Al,
We want to extend our sincerest apologies for the negative experience that you had with the seller and I want to thank you for bringing this issue to our attention, we will look into it. as we are always looking for ways to better our service, and your feedback is an invaluable part of that process.

Best Regards,
Richel
Allkeyshop Support Team

Rating: 5/5
says on November 15, 2019 at 2:00:50 PM

Ordered key, but status keeps on ‘pending payment’. I received a payment confirmation but no key. They don’t answer phone, don’t reply on email and don’t replyt on social media. Don’t take any risk and skip this shop!

Rating: 0.5/5
says on November 18, 2019 at 7:07:57 PM

You should remove this website from your list. As you can see on their facebook page, this is a scam. Buyers don’t get their keys (anymore) and there is no possibility to get in contact with them. Please protect other visitors from buying at this shop.

Rating: 0.5/5
says on November 15, 2019 at 3:28:08 PM

Hello No,

OK, pls give them a few days so they can answer back, they will answer you eventually, sorry for that inconvenience and thank you for using Allkeyshop to find your game at the best price.

Best Regards
Elchristiano
Allkeyshop Support Team

Rating: 5/5
says on November 7, 2019 at 1:09:49 PM

This site is a fraud. They took the money from my credit card for order 600004274 and they never gave me access to my game. IT was asked for ID verification but I never received an answer from the support.
Stay away from this site. It simply doesn’t work.

Rating: 0.5/5
says on November 7, 2019 at 1:31:13 PM

Hello Luca,

I am sorry to hear that, however, some stores asking for verification when you make for the first time purchase, rest assured any details you submit to them are safe.

Best Regards
Elchristiano
Allkeyshop Support Team

Rating: 5/5

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Gamesrocket

Gamesrocket Info

Creation date

10/1/10

Delivery Time

Instant

Currency

$ € £ AUD $CAD kr NOK kr CHF

Online Chat Support

Support Respond Time

Instant

About Gamesrocket

Created by a team of enthusiastic gaming fans, Gamesrocket.com is an official Game Key Store. Gamesrocket headquarters is based in Aschaffenburg, Germany. We work with Gamesrocket since January 2012 and overall we found no problems with their services. Company name: United Games GmbH Support Schedule: Monday-Friday: 7a.m to 5p.m (GMT) Saturday-Sunday: Also open, but the schedule is variable. Gamesrocket.com and Identity Check: If your transactions look dubious, you will have to go through some security checks with the Game Key Stores. This can take much of your time and is infuriating not to mention that it gives a sense of injustice and a violation of privacy. Our trusted shops have different policies in regards to security checks, however, we do recommend these best practices to avoid inconveniences. -Do not use proxy or VPN with your purchase. -If you use Paypal, use the same email address to create your account on Gamesrocket website. -If you use a credit card, use the same first and last name in your order on Gamesrocket website.
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