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Gamesrocket reviews and ratings

All Gamesrocket reviews on one page!

Allkeyshop has compiled all the reviews and ratings for Gamesrocket from specialized websites like Trustpilot,, and put them on this page.

About Gamesrocket, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.

Questions and answers from Gamesrocket customers


says on August 9, 2021 at 8:26:20 AM

Sims 4 Seasons
The key was nowhere to retrieve and there was no purchase confirmation email (though the purchase was visible on my paypal account).

I contacted support and within 24 hours they replied telling me they were out of stock for any sims 4 packages and they issued a full refund (which i have received).

The situation was dealt properly, but to avoid future disapointments it would be worth removing the listings that are out of stock 🙂

Rating: 1.5/5
says on June 18, 2021 at 12:20:16 AM

Trust the other bad reviews. I didn’t and I never received my key.

Rating: 0.5/5
says on September 22, 2020 at 4:52:59 PM

I don’t know where my previous comment has gone, but I’m updating it. Gamesrocket turns out not just a data phishing site for asking for unnecessary personal data without a valid support, but their support didn’t have the decency to reply in English to my request (in English), they replied in German. After translating their email they gave me an address where I can request for refund, but that email doesn’t work, it rejects every email. Gamesrocket is an annoying fraud, should be removed from Allkeyshop.

Rating: 0.5/5
says on December 24, 2019 at 12:40:36 PM

You should remove this store.
It used to be a great store, but after the liquidation – it went into the hands of a bunch of incompetent scammers.
They are full of nevative reviews everywhere.
I personally bought a bunch of PSN Plus codes, and to my surprise, the keys were all duplicates. I contacted PS support, and they confirmed that the codes are used since April. And now, for more than two weeks i’m trying to contact their support. No response.
Nobody in answering their phone number, email, facebook, twitter, or any other means of comunication.
2 weeks without any response whatsoever.
Today my patience ran out, so i filed complaints with paypal for the payments.

Rating: 5/5
says on December 24, 2019 at 12:44:02 PM

Hello Ovidiu,

Sorry for that, however, we do appreciate a lot that feedback, i hope you get a refund from paypal without further hustle.

Best Regards
Allkeyshop Support Team

Rating: 5/5
says on November 16, 2019 at 1:41:49 PM

I had bought Rainbow Six Siege from GamesRocket.

They want some additional verification info (it was an automated message).
I sent it to them. After 2 days (the maximum delay for verification) nothing happens. “Dead silence”.
I contact them, but the same automatic message, reply to wait for an answer…

I contact Allkeyshop, because they “host” the shop to their list and they told me, they could do nothing.
I contact Ubisoft, because Gamesrocket, is in their truster sellers list (!!!-???). Again the answer was “we can do nothing”.
I contact PayPal (I made the purchase via PP) and they forward the mail to Games Rocket, but again, no answer.

All this time, I sent to Gamesrocket, an e-mail to the customer support, to told me, what is going on with the order.
…”Dead Silence”.

At Least, after PayPal involved, the Order Statur, change to PayPal Reversed.
And that is I believe, a refund.
But 10 days later, I still have not receive any money.

You want to buy from them?
Now you are warned!


Rating: 1/5
says on November 16, 2019 at 1:57:50 PM

Hello b1tmaster0,

I am sorry to hear that, however, you need to wait for the store to answer back, they will answer eventually, we are sorry for the inconvenience and we will investigate this issue in order so it does not happen again.

Best Regards
Allkeyshop Support Team

Rating: 5/5

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About Gamesrocket

Created by a team of enthusiastic gaming fans, is an official Game Key Store. Gamesrocket headquarters is based in Aschaffenburg, Germany. We work with Gamesrocket since January 2012 and overall we found no problems with their services. Company name: United Games GmbH Support Schedule: Monday-Friday: 7a.m to 5p.m (GMT) Saturday-Sunday: Also open, but the schedule is variable. and Identity Check: If your transactions look dubious, you will have to go through some security checks with the Game Key Stores. This can take much of your time and is infuriating not to mention that it gives a sense of injustice and a violation of privacy. Our trusted shops have different policies in regards to security checks, however, we do recommend these best practices to avoid inconveniences. -Do not use proxy or VPN with your purchase. -If you use Paypal, use the same email address to create your account on Gamesrocket website. -If you use a credit card, use the same first and last name in your order on Gamesrocket website.
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