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they delete my rating !!!! sons of rome ! why do i spend 100 USD WHEN I DONT GET MY KEYS?????
We are sorry to hear about the encountered problem. Could you please share your ticket/order number? We will try to improve our future services.
Best regards,
Pablo
All good, if you have some problem, customer support will help you to solv it fast.
Its been 4 days since i raised a ticket as 1 of the 4 keys does not work. They are not respondig to tickets…
The ticket was opened 9 days ago (5/14/20 3:38 PM) and i still haven’t heard back. This site should be avoided!!!
I have opened a claim with paypal.
Hello Andrei,
It’s probably due to the high number of tickets that they receive but rest assured they will get back to you once they see it.
Best Regards
Elchristiano
Allkeyshop Support Team
I purchased The Legend of Zelda: Breath of the Wild US Nintendo Switch Key and when I attempted to enter in the code to the nintendo store, I received a warning that the code had already been used… I then tried contacting G2 Play by creating a ticket on their website and providing all the appropriate screenshots and details but received not response… I have now filed a dispute through Paypal and I cam here to warn anyone who is thinking of buying any nintendo codes from G2 Play. Buyer Beware …
For any G2 Play Staff, My Order is #S48I10DE5B93 and yes I have already created a ticket on you website.
Hello,
please accept our sincere apologies for the issue.
Our team already sorted out the case and we are waiting for your reply. Please take a look at ticket XEO-16512 at your earliest convenience.
Kind regards,
Monika
Order number : S48IE3E5F960
Date : 27/01/2020
Hour : 21:30
Game name : Wizard of Legend
Price before “Platform Development Contribution”: 6.10 Euro
Price after “Platform Development Contribution”: 6.71 Euro
Price after using the AKS discount code: 6.30 Euro
Means of payment : Paypal
How much time did it take to receive the key : 1 minute
Did you use support : no
Key works : yes
~ TLDR: Recently they introduced this “Platform Development Contribution” that is a hidden fee and increases the price of the games. I find this really frustrating. Be careful what you pay guys.
Hello Valandis75,
Some methods of payment have special fees and most sellers/shops have filters to filter fees. If you want me to check, you can send a screenshot of the fee. Thank you.
Regards,
Xandra
Allkeyshop Support Team