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Eneba reviews and ratings

All Eneba reviews on one page!

Allkeyshop has compiled all the reviews and ratings for Eneba from specialized websites like Trustpilot, reviews.io, sitejabber.com and put them on this page.

About Eneba, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.

Questions and answers from Eneba customers

I HAVE JUST BOUGHT A REGION-LOCKED CD KEY AND NEED HELP.

If you have bought a game for the wrong region, you can get in touch with their support, who will help you fix it. You will need to provide screenshots as proof.

MY KEY IS ALREADY USED AND I CAN’T ACTIVATE IT.

Please double check that you are inputting your code correctly and if it still does not work, then get in contact with their support.

WHAT SHOULD I DO IF I RECEIVE A DIFFERENT PRODUCT I BOUGHT?

If you do not receive the product you paid for, you should immediately dispute the purchase by going to your orders list and selecting the dispute option. If the seller does not solve your problem, you should contact the Eneba support team immediately.

DO I NEED AN ACCOUNT TO PURCHASE A GAME?

You do not need an account to buy a game on Eneba; however, they recommend creating an account so that you can easily track your purchases.

336 comments


says on March 26, 2024 at 8:10:25 AM

I made a purchase, ENEBA got my money but instantly purchase was cancelled. I contacted ENEBA and they told me that it take 5 to 28 days to get my money back.Now I cannot buy what i want. I will never buy again from ENEBA.
Sorry for my bad English. Its not my birth language.

Rating: 0.5/5
says on March 3, 2024 at 4:21:53 PM

The most shady site I ever bought any digital goods. Customer service is a joke ( or probably a bot at best ). Stay away their super cheap price and pay a bit more for a trusted vendor.

Rating: 0.5/5
says on February 2, 2024 at 11:24:34 AM

I bought 60 days wow gametime. After 40 days passed i receive email from Blizzard saying that seller recalled from bank purchased item he resold me and my gametime was removed. So there is scammers working there using stolen credit cards to resell keys, or they just recall purchases they resell you.

Rating: 0.5/5
says on February 7, 2024 at 7:13:49 AM

Hello PnrXT,

We are sorry to hear about the issue you are encountering with one of our merchants.

To resolve your issue, you must directly contact the merchant where you purchased the key.
We are a price comparison platform and do not have access to your order details.
To ensure a quick resolution make sure to prepare the following before contacting their support team:

Your order number/transaction ID.
A screenshot of the code you are trying to activate.
A screenshot of the error message you are receiving.

If you do not receive any reply from the merchant, please contact us again at support@allkeyshop.com with your purchase ID, the ticket number made with the merchant as well as the name of the merchant.
Our team will be pleased to discuss directly with the merchant to find a solution.

Kind regards,
Roman,
Allkeyshop Support Team.

Not rated
says on January 31, 2024 at 12:51:04 PM

Scam.. Blizzard 60 days key purchased 45 days ago… now cancelled cause they didnt paid Blizzard for the key they sold me in december. MY payment is OK, they sell u something and then they cancel the payment to the provider so the provider cancels your item but they keep the payment SCAM

Rating: 0.5/5
says on February 7, 2024 at 7:12:20 AM

Hello Nidaelie,

We are sorry to hear about the issue you are encountering with one of our merchants.

To resolve your issue, you must directly contact the merchant where you purchased the key.
We are a price comparison platform and do not have access to your order details.
To ensure a quick resolution make sure to prepare the following before contacting their support team:

Your order number/transaction ID.
A screenshot of the code you are trying to activate.
A screenshot of the error message you are receiving.

If you do not receive any reply from the merchant, please contact us again at support@allkeyshop.com with your purchase ID, the ticket number made with the merchant as well as the name of the merchant.
Our team will be pleased to discuss directly with the merchant to find a solution.

Kind regards,
Roman,
Allkeyshop Support Team.

Kind regards,
Roman,
Allkeyshop Support Team.

Not rated
says on November 23, 2023 at 4:16:17 AM

Trustful Site. Always getting very good offers. Payment transaction is simple also.

Rating: 5/5

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Eneba Info

Creation date

1/1/18

Code promo

-3%: AKS

Delivery Time

Instant

Currency

$ € £ zł

Support Respond Time

Instant

About Eneba

Eneba is a store for digital games. They offer a huge catalogue of games and gift cards at competitive prices. They also offer weekly sales and giveaways. We are working with Eneba since December 2018 and we had no issues with their services. Support Schedule: 24/7  

Eneba and the Identity Check:

It is possible that if your purchase seems suspicious, the CD key seller may subject you to a security check. This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted shops have different policies on these security checks and we recommend the following best practices to avoid suspicion: - Do not use proxy or VPN with your purchase. - If you use Paypal, use the same email address to create your account on their website. - If you use a credit card, use the same first and last name in your order on their website.  

Contact Eneba.com

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