Allkeyshop has compiled all the reviews and ratings for Gamivo from specialized websites like Trustpilot, reviews.io, sitejabber.com and put them on this page.
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About Gamivo, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.
Gamivo promises to deliver your pre-order no later than the day the game launches. Sometimes you may receive your key earlier, but this is rare and should not be expected. You can also cancel a pre-order up to 3 days before the launch date.
The Gamivo Customer Protection Program is automatically included in your cart and protects your purchase. Any item bought with the Customer Protection Program service activated is protected with a Gamivo Guarantee. You can turn this off by unchecking the box in your cart before purchase.
Gamivo Smart is a monthly subscription service that offers exclusive discounts, customer service priority, and order priorities. You can disable this by selecting “Buy With Regular Price” at checkout. Signing up for it will mean you do not have to purchase the Customer Protection Program as it’s included.
If you buy a game that can not be used in your region, make sure to notify Gamivo customer support immediately with screenshot proof, although you may not receive a refund or replacement. It is important to always check the region of the game and disable any VPN.
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Pushes SMART on you when you purchase a key, this is a Subscription service that will secretly change you monthly even if you don’t click the SMART option luckily I cancelled mine which has to be done is email or on their website which can take weeks before they respond but I would avoid this site till they remove it entirely it’s predatory and quite frankly disgusting
Hello,
Thank you for bringing this up to our attention in your feedback.
Please accept our sincerest apologies for the frustration caused by the GAMIVO SMART subscription.
We can ensure you that we do not have any foul intentions behind this feature and that it is always visible to our clients before, during, and when finalizing the payment.
Once again, we are sad to hear about this inconvenient situation.
Best regards,
GAMIVO Team
they push their scam “smart” on you and their seller put product they don’t have on sale
i’ve bought multiple key on different website, it was by far the worst
avoid it
Hello,
Thank you for your review.
Please accept our apologies for the inconvenience caused by the undelivered product – it is a temporary technical issue, and our agents should have already contacted you with a refund offer.
We also want to inform you that Smart is a non-mandatory service, resignable at any point – before or after the purchase.
Please feel free to contact us with such issues via Support Center, we will be happy to clarify them.
Best regards,
GAMIVO Team
Got a key. Proved to be duplicate. Contacted support. After 3 hours they asked for screenshots. Sent them and no result. Avoid at all costs. Simple as that. Check all the latest ratings if you believe I am wrong.
Hello,
Thank you for your review.
We would love to help you with resolving this situation, but sadly, we are not able to locate your case. Could you please let us know if you have tried contacting us via chat or our ticket system? Perhaps you would like to provide us with your ticket number and/or e-mail address of your GAMIVO account?
We look forward to hearing more from you!
Kind regards,
GAMIVO Team
Constantly pushed “Smart” subscribtion, must remove it manually every screen, arriving on payment screen they say the product is not available.
Hello,
Thank you for bringing this up to our attention in your feedback.
Please accept our sincerest apologies for the frustration caused by the GAMIVO SMART subscription.
We can ensure you that we do not have any foul intentions behind this feature and that it is always visible to our clients before, during, and when finalizing the payment.
Once again, we are sad to hear about this inconvenient situation.
Best regards,
GAMIVO Team
Key was provided fast and it worked.
Rated 1 star because of the stupid “SMART” subscription they are FORCING upon you, even though there was no CLEARLY VISIBLE choice. The deactivation button is also extremely hard to see. And the cherry on top: you have to wait 24h for a deactivation link!!!!! Never buying from this crappers again.
Hello,
Thank you for your feedback, we are glad to hear that your purchase went smoothly!
We’re also sincerely sorry you are unhappy with SMART – it’s a non-mandatory service, resignable at any moment – before or after the purchase.
It can be canceled in the SMART section of your account by scrolling down and clicking the ‘Deactivate Gamivo SMART’ button. The cancelation has to be confirmed in the following email to prevent promotion abuse.
Best regards,
GAMIVO Team