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Date : 20/04/2019
Hour : 10H45
Game name : Sekiro shadows die twice
Price : XX,XX €
Means of payment : 37,43 €
How much time did it take to receive the key : Less than an hour
Did you use support : yes
How much time did they take to respond: 1 day for each response. Total 5 five days before they stopped responding
Key works : Stopped working.
Password on account has been changed and now I can’t play the game I’ve bought. Beware that they require that you play from their account! This is not stated anywhere until you get the installation instructions after you have bought the game. On their support page it says you can play from your own account but this is not true. This is also stated in a response to a review from the date 02.19.2019 on a page further back here in the reviews. I registered the account as my primary account and played it from my own, in case of just such a case where the account stops working, if I had played on the provided account my progress would have been lost. Suddenly the login details have changed and since I was using my own account they will not give me a refund or a new account.
Correction: review date where it states how to set account as primary account is from 02 january 2019.
Hello alsaker.haynes ,
I am sorry to hear that, however, if you have purchased something from the specific store, we would like to invite you on our live support by giving the template as mentioned so they can help you and contact the store if necessary.
Order number: XXXX
Date: XX/XX/XXXX
Hour: XXHXX
Game name: XXXXX
Price: XX,XX Euro
Means of payment: XXXX
How much time did it take to receive the key: X minutes/hours
Did you use support: yes/no
How much time did they take to respond: X minutes
Key works: yes/no
Regards,
Jerome
Allkeyshop Support Team
Date : 08.04.2019
Hour : 23:47
Game name : Insurgency:Sandstorm
Price : 19,17 €
Means of payment : Skrill
How much time did it take to receive the key : didnt receive the key, it says in a little note thats its an account with the game not a key, and of course i see it after i bought it
Did you use support : yes
How much time did they take to respond: didnt respond for 1h
Key works : no
ITS A SCAM! DONT EVER TRY TO USE THIS CRAP! IM STUPID AND LOST MY MONEY, JUST SPEND 3 EURO MORE FOR LEGIT WEBSITE LIKE G2A!!!
They deleted my account after I went to support for a refund. This is unbelievable.
Hello Anton,
We are sorry to hear that, however, were you able to receive it already? Can you check again if it was sent? if not, we invite you to contact our live support for you to be able to give your feedback and review regarding your purchase.
Our agents will try to contact the store on your behalf if necessary.
Regards,
Jerome
Allkeyshop Support Team
Date : 30 April 2019 15:27:33 UTC
Hour : 15:27:33 UTC
Game name : Mortal Kombat 11
Price : 44,39 €
Means of payment : credit card
How much time did it take to receive the key : Not Received anything
Did you use support : yes/ 3 times no replies at all ask for refund no reply
How much time did they take to respond: never responded
Key works : no key or no account and no refund
Will never use this shop again for my games and i think allkeyshop should remove them from there sales as its clearly a big scam if you read the other reviews as well which I didn’t until it was to late the reviews on trust pilot are fakes please allkeyshop listen to us and respond appropriately
Thanks Ricky
Would be 0 stars if you could
Date : 02/04/2019
Hour : 14:00
Game name : forza horizon 4
Price : 27,83 €
Means of payment : paysafecard
How much time did it take to receive the key : 3:15 hours
Did you use support : they don’t answer
How much time did they take to respond: im dont know
Key works : im dont know
I bought the division 2, 24 hours ago and have not received my account or a reply to the 3 messages I left their support team.
Wish I read reviews before placing the order.. money has already come out and I am stuck. Anyone actually received their game?? Pls help!!
Hello Matt,
I am sorry to hear that, however can you recheck your emails include spam folder,
if you havent receive anything you can contact our live support,
so they can suggest you what to do further more.
Best Regards
Elchristiano
Allkeyshop Support Team
I still haven’t received Devil may cry 5 PS4 yet from play-start it’s been 2 days and nothing
Hello nightvampire700,
I am sorry to hear that, can you check again your emails and if you havent contact
the store i suggest you to contact it and if you have i invite you to contact
our live support, the agents there will suggest you on what you can do next.
Best Regards
Elchristiano
Allkeyshop Support Team