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Date : 15/02/2019
Hour : 06:16:41
Game name : Microsoft Windows 10 Home OEM CD-KEY GLOBAL
Price : 10,80 €
Means of payment : CreditCard
How much time did it take to receive the key : hour and a half
Did you use support : no
Key works : yes
Date : 14/02/2019
Hour : 23:00
Game name : Metro Exodus
Price : £37.50
Means of payment : Debit Card/Paypal
How much time did it take to receive the key : Never
Did you use support : Tried to
How much time did they take to respond: 5 minutes then never again
Key works : What key?
These scammers are still trying to con people they have keys for ME (now more expensive since game release). They do not.
After waiting 6 hours after the official release time I contacted them through their “Live Chat” , which is nothing more than a BOT which says hello and then if you are very lucky you get a person. Managed to finally talk to someone and asked how long it would be to get my key, they said 5 hours, I pushed them some more and they said they had no keys and it would be atleast 2 days (yet they still selling them), they then cut me off.
Tried multiple times to contact them for a refund on the same live chat, get nothing but the BOT, tried their skype channel (they never answer), tried their contact email address which is a hotmail address (real classy!) supposedly guaranteed to answer in 10 minutes, 3 hours later I’m. still waiting for an answer! (Skype and email are only way they take refund requests).
Avoid this site like the plague, they are conning you into buying non existent goods, the customer service is P**s poor and the CS parts of the site is riddled with “chinglish” wording that I think deliberately is this way to try and confuse you.
Hello Paul,
I am sorry for the inconvenience, however you did well by contacting their support once you saw there was an issue, i invite you to contact our live support with the review that you made.
Once you do that, we will contact the store on your behalf
Best Regards,
Elchristiano
Allkeyshop Support Team
Never buy on this site ,they lies about the stock, the support lies !!!!never trust this site !!!!!
date: Feb. 14, 2019
Hour: 21:57:59
Game Name: Metro Exodus
Price : 42,91€
Means of payment : Paypal
How much time did it take to receive the key : NEVER RECEIVE
Did you use support : YES
How much time did they take to respond: 1 MINS
Key works : NEVER RECEIVE
Hello Hugo Soleil,
I am sorry for the inconvenience, however you did well by contacting their support once you saw there was an issue, i invite you to contact our live support with the review that you made.
Once you do that, we will contact the store on your behalf
Best Regards,
Elchristiano
Allkeyshop Support Team
Date : 08/02/2019
Hour : 16:30
Game name : farcry 5 seasson pass
Price : 10.08 usd
Means of payment : PayPal
How much time did it take to receive the key : 2hours
Did you use support : yes
How much time did they take to respond: 30 minutes
Key works : yes
Date : 15/01/2019
Hour : 22:07
Game name : Far Cry 5 Season Pass DLC Uplay CD Key
Price : 10.37 $
Means of payment : Paypal
How much time did it take to receive the key : 03:43:49
Did you use support : yes
How much time did they take to respond: About 4 Days (still on going)
Key works : no
Total scam tried to use the code and it didn’t work, spoke to live chat and got told they would email me a response in 7 hours, I never heard back. I emailed them on the address associated with the paypal account and heard nothing back.
Wouldn’t recommend to anyone, steer clear.
Hello carl,
I am sorry to hear that, the product you paid for doesn’t work, however you did well
by contacting their support once you saw you had an issue, i suggest you to wait upto 48 hours,
if the problem still persists, i invite you to contact our live support and to give your order information as following:
Order number : XXXX
Date : XX/XX/XXXX
Hour : XXHXX
Game name : XXXXX
Price : XX,XX Euro
Means of payment : XXXX
How much time did it take to receive the key : X minutes/hours
Did you use support : yes/no
How much time did they take to respond : X minutes
Key works : yes/no
So they can help you and contact the shop on your behalf, if necessary.
Best Regards,
Elchristiano
Allkeyshop Support team
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