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Gamesrocket reviews and ratings

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Questions and answers from Gamesrocket customers


says on February 9, 2018 at 5:09:42 PM

Don’t understand why this site has bad reviews …

They do ask, once a while, for ID verification to prevent fraud. It’s a germany based store, and such is the law there. 3 orders with them so far, only 1 request for verification, and codes obtained within the hour.

Good enough for me !

Rating: 5/5
says on October 23, 2017 at 12:56:56 PM

I did use this site to get Nintendo eShop games as they are about 25% more expensive in my country. I did buy one 3DS game (last year), got the code by email within a minute, worked fine. This year I bought Mario Kart 8 Deluxe on Switch EU, got email instantly, worked fine. The I bought Splatoon 2 pre-order a couple of day before release, got the code instantly by email, the code was reconized in Nintendo eShop but not working before the release date, on release date it worked fine. Then I realize that they was an error charging my card and the games was never charged, but I did go the code anyway, for free !

Otherwise, I never had any issue. I’ve contacted support to ask about adding more Switch games to the shop but they never replay. So l remove half a star for the very limited Nintendo Switch catalog but otherwise it’s perfect so far.

Recommended it to a friend who bought 2 Switch games, he has to wait a few hours for one of them but then it went fine, the other was instant.

Also note that I’m outside EU, so I got VAT free price (cheaper than listed here) and I was never asked for an ID picture or anything from them, I hope it will never happen.

Rating: 4.5/5
says on May 18, 2017 at 8:54:41 AM


They demand Personal information to complete the transaction AFTER you already PAY!
Please send this to local POLICE!

“Please send a copy of your id-card or passport and an id-shot as reply to this email. An id-shot is a picture with your id-card next to your face.

Rating: 0.5/5
says on October 29, 2016 at 2:11:30 PM

This store has an “ID-check” AFTER you buy a game.

Dont Buy From here ! frist they take the money and after they send u email “ID-check” they want photo of your face and a photo of the ID ! no way dont buy from this shit !

Rating: 5/5
says on April 24, 2016 at 12:19:31 PM

Do not buy here!!! Terrible webshop, after you already paid game you will not receive it unless you show them passport and photo id.

Not rated

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About Gamesrocket

Created by a team of enthusiastic gaming fans, is an official Game Key Store. Gamesrocket headquarters is based in Aschaffenburg, Germany. We work with Gamesrocket since January 2012 and overall we found no problems with their services. Company name: United Games GmbH Support Schedule: Monday-Friday: 7a.m to 5p.m (GMT) Saturday-Sunday: Also open, but the schedule is variable. and Identity Check: If your transactions look dubious, you will have to go through some security checks with the Game Key Stores. This can take much of your time and is infuriating not to mention that it gives a sense of injustice and a violation of privacy. Our trusted shops have different policies in regards to security checks, however, we do recommend these best practices to avoid inconveniences. -Do not use proxy or VPN with your purchase. -If you use Paypal, use the same email address to create your account on Gamesrocket website. -If you use a credit card, use the same first and last name in your order on Gamesrocket website.
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