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Gamesload reviews and ratings

All Gamesload reviews on one page!

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About Gamesload, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.

Questions and answers from Gamesload customers


As an extra layer of security, you may be asked for a photo ID when you purchase a game. Providing ID is nothing to be concerned about and is intended to protect you and your purchase.


Most of the time, yes. On rare occasions, you may have to wait a few hours. Before you panic, though, please check your spam and junk folders in case the key went there, and you missed it.


After purchase, you will receive your key in an image or by text in an email. It’s important to remember that if your order is being manually processed this may take a little more time.


says on September 2, 2020 at 2:27:59 PM

Hi Niiue,

Thank you for your message and your understanding.

As you might know now, we ran out of stock on some titles during the last few days.
We again sincerely apologize for the delay and the inconvenience caused.

If there’s anything else you need, feel anytime free to come back to us and reach our dedicated customer care team using the following contact form:

Thank you again for your understanding and your nice message.
Have a nice day!

Laurent – Your Gamesload team

Not rated
says on September 1, 2020 at 4:15:43 PM

Game: DragonBall FighterZ- Ultimate Edition

Caught the game on their site for extremely cheap, bought it, ended up waiting a few days. The wait was a bit antsy because I got little to no feedback and was worried I’d been scammed but, got the code today without any trouble or asking for ID, no questions asked. I feel happy that the transaction went smoothly, it probably took a bit due to manual review. Just give it time, you’ll get what you paid for!

Rating: 4/5
says on February 14, 2020 at 2:16:25 PM

Game: Rainbow 6 Siege

They asked for my ID, but I did not want to submit my documents and I asked for a refund. I talk to a few backers and one said that this refund can take about 72 hours and the other 10 days … You can see that they all have different stories and I still haven’t received a refund. Almost three days and no refund. Again, I send a message to support, and they keep sending the same message and now they stop responding to my messages. Avoid this store they are very unprofessional and they will not refund your money.

Rating: 0.5/5
says on February 17, 2020 at 8:09:26 AM

Hey there Hidden,
I am Galdric from the Gamesload team.

As explained many times here on Allkeyshop, requesting ID is a legal process to avoid any scam.
Sorry it falls on you 🙂

Regarding the refund, it could be less than 24h or more than 10 days, depending your payment method.
Banks transactions can take a while, but a refund through Paypal is almost instant 🙂

And, about the delay of answer, yeah, we are not responding during the week-end, sorry our lives outside our jobs are pretty intense too 😀

If you want a quicker answer, feel free to contact us directly through our live chat on Gamesload.

Kind regards,
Galdric – Gamesload team

Rating: 5/5
says on February 12, 2020 at 10:43:58 PM

It’s unacceptable to buy a product and wait so much for something that’s digital so here we are now.

Date : 13-2-2020
Hour : 23:30
Game name : Tom Clancy’s Rainbow Six Siege – Deluxe Edition
Price : 9,15 €

Means of payment : Mastercard
How much time did it take to receive the key : Haven’t Received anything yet,still waiting.
Did you use support : Yes.
How much time did they take to respond: Still waiting.
Key works : Haven’t Received anything yet.

Rating: 2/5
says on February 18, 2020 at 1:03:19 PM

Hey there Grbyrizos,

It’s nice to read that all is good in the end 🙂

I’m taking your message as a feedback for our legal team.
And by the way, I would like to thank you for helping our store to evolve and grow in the right direction!

Cheers 🙂
Galdric – Gamesload team

Rating: 5/5
says on February 17, 2020 at 10:40:53 PM

Everything’s okay after a day or two. I got the key and logged into the game smoothly without any problem. The only thing i would like as customer is to warn us about things like that so we wont nag and expect we got scammed.That’s all and thanks for your services.

Rating: 4/5
says on February 17, 2020 at 8:04:51 AM

Hey there Grbyrizos,
I am Galdric from the Gamesload team.

Sorry for the delay, your order seems to be in manual review.
Happens randomly on your first purchase.

To ensure a smooth process (either having your key or if you want a refund) just answer the email our legal team sent.

If it’s too much trouble, feel free to contact our Customer Care team through the live chat available on Gamesload.

Kind regards,
Galdric – Gamesload team

Rating: 5/5
says on February 7, 2020 at 8:28:18 AM

Date : 04/02/2020
Hour : 14:04
Game name : Rainbow 6 Siege Deluxe Edition
Price : 9,15 €
Means of payment : Paypal
How much time did it take to receive the key : NEVER RECEIVED
Did you use support : I TRIED BUT NO ANSWER ANYWHERE
How much time did they take to respond: NEVER ANSWERED

3 days and no info, or any e-mail from them. I tried a refund now. Sent an email to their paypal email.
But I gave 3.5, because my first purchase went good, i mean it took time. The second ride, didn’t went well and I’m being positive here….

Rating: 3.5/5
says on February 7, 2020 at 6:14:38 PM

I’ve contacted The support in your site and in messenger aswell, I hope I’ll get my answer the next day. If it is still able, I want to receive my code sir! Rated 4/5 now.

Rating: 4/5
says on February 7, 2020 at 2:51:35 PM

Hey there Kerekes,
Thank you very much for being positive 🙂

Our legal/admin team, wich is receiving the emails from Paypal, is a bit busy and you might not have your answer as soon as the usual.

If this is not to much trouble, kindly send your request here :

This is the direct contact with our Customer Care team, they will answer you within the next 24hours max!

The informations we need to help you as quickly as possible are :
– The email adress used to make your purchase
– The purchase order

If there is anything else you would like to discuss, feel free to ask through that form or our live Chat.

Be ensured that we will do our best to help you!

Kind regards,
Galdric – Gamesload team

Rating: 5/5

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About Gamesload

Gamesload is an online store that offers a large variety of digital video games. We are working with Gamesload since March 2019 and we didn't encounter issues with the services they are providing. Support Schedule: 24/7 through tickets

Gamesload and their Identity Check:

It's possible that if your purchase seems suspicious, the store may subject you to a security check. This could be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted stores has different policies on these security checks and we recommend the following best practices to avoid suspicion: - Do not use proxy / VPN with your purchase. - If you use Paypal, use the same email address to create your account on their website. - If you use a credit card, use the same first and last name in your order on their website.


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