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Questions and answers from Not found customers

9 comments


William Crider says on 12 March 2016 at 09:24:08

Date : 04/06/2014
Hour : 07:00
Game name : battle field 4
Price : 24.00
Means of payment : paypal
How much time did it take to receive the key : 40minuets
Did you use support : yes
Key works : yes

great quick, and responsive would purchase threw this companey again

Ankit Dheer says on 9 February 2014 at 19:22:10

Date : 7/02/2014
Hour : 16:27
Game name : DayZ
Price : 25 Euro
Means of payment : Paypal
How many time to receive the key : 1 minute
Did you use support : No
How many time they took to answer : No support
Key working : Yes

Ash says on 17 January 2014 at 15:28:58

Date : 17/01/2014
Hour : 16:27
Game name : Star Craft 2 Wings of Liberty
Price : 14,42 Euros
Means of payment : Paypal
How many time to receive the key : 1 minute
Did you use support : No
How many time they took to answer : No support
Key working : Yes

Tim says on 26 October 2013 at 11:52:31

To post a review, leave a reply in the comments with the following template:

Date : 25/10/2013
Hour : 01H12
Game name : Borderlands 2 season’s pass
Price : 21,00 Euro

Means of payment : Paypal
How much time did it take to receive the key : 5 minutes
Did you use support : yes
How much time did they take to respond: 25 minutes
Key works : yes

They use an sms verification code to verify your account. I wasn’t used to that so i contacted support, got a timely reply and once i went thru the verification process i got the key near-instant.

Cihan says on 17 October 2013 at 18:05:00

Date : 08/07/2013
Hour : 19:43
Game name : Far Cry 3 Deluxe Edition
Price : 19,35 Euro with discount code from AllKeyShop
Means of payment : PayPal
How much time did it take to receive the key : 1 minute 10 seconds
Did you use support : yes
How much time did they take to respond: 19 minutes
Key works : yes AND no

Let me elaborate: I purchased a Far Cry 3 Deluxe Edition from this store, without any prior experience or knowledge about the store. The key was provided promptly. To my disappointment, the game’s own DRM system failed to recognise the correct version of the game and I ended up with a regular version despite having bought a Deluxe Edition. I was told by CDKeyHouse that the game key they sold to me was a legit Deluxe Edition key, which Ubisoft (publisher) support also confirmed. So the problem was with the game -and a common problem, as it turns out- and it was on Ubisoft to resolve the problem. There was nothing CDKeyHouse could possibly do. Despite this, they responded to every one of my e-mails promptly and provided me with a store discount, even though they absolutely didn’t have to and they were very civil and helpful through it all even when I might not have been so. That’s great customer care. As for what happened with the game; to my luck, Ubisoft eventually supplied me with a Deluxe upgrade key to upgrade my game to proper version.

They certainly won me over.

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