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Order number : #395300111383
Date : 12/09/2019
Hour : 13H00
Game name : Xbox One Borderlands 3 Super Deluxe Edition
Price : 78,49 Euro
Means of payment : PayPal
How much time did it take to receive the key : ongoing
Did you use support : yes
How much time did they take to respond : 1 hour
Key works : no key recieved
The told the key is instant there but now i am waiting hours for an answer.
This night is the release and i want my key.
If they not send me my key till 8 PM i start a PayPal refund.
Hands off this distributor.
Reagrds
Do not use.
Extremely low deliver time (I still haven’t received mine)
No support, no live support.
Bullshit excuse to make you wait.
Bought sniper elite 4 for 10 dollars it took about 5 minutes to get key
I bought Imperator rome deluxe edition and received the normal one. There is a chat button and I believed since thet claim 24/7 support I could contact them but it is unavailable. Their website says do not allow refunds even if I never installed the game (it is a preorder). Not allowing refunds in Europe is illegal. Basically I bought the product I did not want and more expensive than steam.
Hello enriqueloyar,
I am sorry to hear that, however, if you have purchased something from the specific store, we would like to invite you on our live support by giving the template as mentioned so they can help you and contact the store if necessary.
Order number: XXXX
Date: XX/XX/XXXX
Hour: XXHXX
Game name: XXXXX
Price: XX,XX Euro
Means of payment: XXXX
How much time did it take to receive the key: X minutes/hours
Did you use support: yes/no
How much time did they take to respond: X minutes
Key works: yes/no
Regards,
Jerome
Allkeyshop Support Team
I just bought Imperator: Rome, delivery was steam gift.
– I received mail with activation procedure 3min after my order (unfortunately in german but it’s easy to understand)
– Activation (friend request then gift send) was really fast (~20sec)
– Strangely my order doesn’t appear on gamesdeal dashboard but anyway the game has been delivered.
You were lucky. People, do not buy deluxe edition because you will receive normal one and there are no refunds.